Privacy Policy

Privacy Policy

Introduction

Welcome to https://hot-air-balloon-bur-dubai.terratrek.net! We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains how we handle data collected from our website, applications, services, and products, in alignment with numerous global privacy laws including PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  • Our official website at https://hot-air-balloon-bur-dubai.terratrek.net
  • All applications developed by us or third parties integrated into our services
  • Interactive features and services offered on our platforms
  • Information collected through various interactions with our users

However, please note that this policy does not extend to external links leading to third-party websites or services, as these entities have their own privacy policies governing data collection.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  1. Using our applications and services with an authorized account.
  2. Visiting any website linked to this policy.
  3. Subscribing to newsletters, emails, or any form of communication from us (calls, texts/SMS).

Personal Data Collection

We collect multiple types of personal data for various reasons:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Securely processed for transactions and billing purposes.
  • Financial Information: Collected for financial processing and analytics.
  • Purchase Information: Data related to your purchases, including order history.
  • Mobile Device Identifiers: Unique identifiers from your device used for customization.
  • Location Data: Information about your geographical location when using our location-based services.
  • Feedback: Submitted through surveys or reviews to enhance our services.
  • Social Media Information: Details collected when you interact with us on social media platforms.
  • Product Information: Your preferences and interactions with products displayed on our site.

We gather this data through direct user input, automated systems, and collaborative efforts with third parties, ensuring compliance with relevant privacy regulations.

Cookies

Our website employs cookies to provide a seamless user experience and for analytics purposes:

  • Strictly Necessary Cookies: Crucial for basic functions like login and navigation.
  • Preference Cookies: Personalize your experience based on choices made during interaction.
  • Analytics Cookies: Track usage and behavior to improve our services, with user consent.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their preferences.

Retention and Deletion

We retain personal data for the duration of its utility within legal requirements, and delete or anonymize it once these purposes are met. Our retention periods vary based on data type and jurisdiction, ensuring compliance with applicable laws.

Security Measures

The security of your personal information is a top priority. We implement robust organizational safeguards and security practices, including:

  • Encryption for data at rest and in transit.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regularly testing and updating our security protocols.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal information from minors, and we encourage parents or guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  • Access: Retrieve and review the data we hold about you.
  • Rectification: Request corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Delete your data under certain circumstances.
  • Restriction: Limit our processing of your data in specific situations.
  • Portability: Receive a copy of your data in a portable format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Ensure no adverse decisions are made solely based on automated processing.

To exercise these rights, please contact our dedicated privacy team who will assist you further.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with a revised effective date. We encourage users to review this policy periodically for any changes.

Contact Information

For any inquiries, unsubscribe requests, or data-related concerns, please reach out to us:

We value your trust in our handling of personal information and aim to provide transparent and secure services at all times.